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Privacy Policy

We’ve tried to be as concise and clear as possible using everyday language but please do contact us at contact@jarapartnership.co.uk if anything doesn’t make sense or needs expanding on.

The data controller of Jara Partnership is Jara Partnership, Woodcroft, The Drive Wonersh Guildford, Surrey, GU5 0QW Our data protection officer can be contacted at contact@jarapartnership.co.uk.

Our aims and duty of care

We recognise our duty of care with regards to your data and will always endeavour to do the right thing with the personal data you choose to share with us, including not compromising your anonymity; protecting your privacy; storing your data securely and giving you control over your own data.

Your data - what we store and why

Subject to your permissions and choices, we collect, store and process the data listed below. We believe we provide a useful service, and therefore have a legitimate interest in processing your data which benefits both Jara Partnership and their aim of eliminating Single Use Plastics and you as a consumer with a potential interest in this field.

We store: Names, addresses, email addresses and contact preferences. If you provide us with answers to survey questions, we will store this associated with your name for no longer than 1 year and then it will be anonymised and used past that point for analytical purposes only.

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Personal data: facts about you that you choose to provide in the survey and sign-up process, such as your age, gender, attitudes to single use plastics and whether you would like further information from Jara Partnership on their future products and services. If you give us this data it helps us to show you more relevant things (for example, sending you emails about new products and offers that reduce plastic use, if you have asked for them). We do not share this information with anyone else. Provision of this data is optional.

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Permissions: to email you, to send you newsletters that you have chosen to receive.

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Data: that you provide when taking part in surveys, research panels, product tests, quizzes or competitions. For these things, we sometimes ask for your name and address (for example to send you a product to test).

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Children and minors

We will not contact anyone under 16 years of age. We do not knowingly collect personal information from children under 16 years of age.

Your permissions and choices

You can ask us to delete all or any information and data we hold in relation to you by emailing contact@jarapartnership.co.uk.

Data requests

If you’d like you can ask us to provide details of the personal information we hold about you, under the 2018 EU General Data Protection Regulation (GDPR). To request this information, please email us at contact@jarapartnership.co.uk.

How long is your data held?

Any personal data you give us, will be retained by us for as long as it’s needed to perform its function. There’s no one-size-fits-all time limit, but we regularly review the data we hold to ensure it is still necessary. For example, any survey data associated with a name or email address will only be held for 12mths before it is anonymised.

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Where is your data stored?

Your data is stored by our data controller on a secure server called sync.com, a secure hosting company. Only the data controller: Jara Partnership has access to this data.

Exceptional circumstances - safeguarding and official investigations

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If there are obvious safeguarding reasons, or if we are contacted by the police about a possible breach of the law, we may share your personal information with public authorities without your permission. If we are compelled to do so by a court order, we will share your personal data to the extent specified in the order.

Complying with the law and best practice around data

The way we store and process data is compliant with the UK Data Protection Act 2018, the 2018 EU General Data Protection Regulation (GDPR), and other relevant pieces of legislation. We always aim to comply both with the spirit as well as the letter of the law and to be responsible with your data.

The way that we store and process data is compliant with the following legislation:

UK Data Protection Act 2018 (DPA)EU Data Protection Directive 1995 (DPD) EU General Data Protection Regulation 2018 (GDPR) Privacy Directive 2002 (amended 2009)

As well as keeping up-to-date with laws about data, we aim to make sensible decisions based on common sense, and industry best practices.

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If our data is compromised

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If our security is breached, our data is compromised or if we fail to comply with the law, we will tell affected users as soon as we become aware of the failure. We will report any data breach to the Information Commissioner and, if appropriate, the police, in a timely fashion.

If, via human error, or via a breach of our security, we fail to comply with the law, we will let affected users know as soon as we are aware of it. We will report any data breach to the Information Commissioner in UK and, depending on the circumstances, the Police.